About Us

Upadhyay Outsourcing Private Limited

Upadhyay Outsourcing Private Limited is a premier outsourcing service provider dedicated to empowering businesses with reliable, scalable, and cost-effective solutions. With a strong commitment to excellence, we cater to diverse industries by offering customized services that align with your goals.

IT, Automobile, Banking & Finance, Insurance, Airline, Hospitality, Human Resource Supplier, Logistic and all others who want to outsource their customer services.

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Features

Why We Are

We understand that every business is unique. Our services are tailored to meet your specific needs, ensuring maximum effectiveness and satisfaction.

Our team comprises highly trained professionals equipped with the latest tools and industry knowledge to deliver outstanding results.

We leverage cutting-edge technology to streamline processes, improve efficiency, and enhance service delivery.

  • Yogendra Kumar Upadhyay
    Managing Director
Service

Our Services

At Upadhyay Outsourcing Private Limited, we offer a wide range of outsourcing services designed.

Outbound Call Center Services

(Sales, Customer Feedback collection, Appointment Scheduling, information verification, Lead Generation...)

Data Entry

(online & offline)

Inbound Call Center Services

(Customer support services, technical Help Desk, Inquiry Help Desk, Call Answering, Toll free Services)

Web Enabled Services

(Order taking, Billing Inquiries, Email Support, Chat Support ...)

Collection Call Center Services

(Insurance, Banking and other financial loan related services)

"We partnered with Upadhyay Outsourcing for their inbound call center services, and they exceeded our expectations. Their team is professional, courteous, and always available to help. Our customer satisfaction scores have never been higher!"

Hemant Kumar Sharma
E-commerce Business Owner

"Their data entry services saved us countless hours and significantly improved our data accuracy. The team is reliable and always meets deadlines. Highly recommended!"

Gaurav Sharma
Operations Manager,

"The outbound call center team helped us boost sales and connect with more customers than we ever could on our own. Their lead generation strategies are top-notch!"

Ankhush Bindra
Financial Services

How To Work

At Upadhyay Outsourcing Private Limited, we follow a structured and client-centric approach

01
Setup Your Campaign

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02
Get a Tracking Number

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03
Add a Target Line

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04
Launch Your Campaign

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Questions About Our Service

At Upadhyay Outsourcing Private Limited, we follow a structured and client-centric approach

We cater to a wide range of industries, including: E-commerce Healthcare Finance Retail Real Estate Utilities and more

We follow stringent data security protocols, including: Compliance with industry regulations (e.g., GDPR, HIPAA). Secure data storage and encrypted communication channels. Confidentiality agreements with our team members.

Absolutely! We work closely with you to understand your unique requirements and tailor our services to align with your goals.

Our pricing is flexible and depends on the scope and scale of the project. We offer competitive rates and can provide a detailed quote after discussing your requirements.

Yes, our team operates around the clock to ensure uninterrupted service and support for your business.

We use key performance indicators (KPIs) specific to each service, such as: Call resolution rates for inbound/outbound services. Accuracy rates for data entry. Recovery rates for collection services. Regular reports and updates are shared to keep you informed.

Our onboarding process is seamless and includes: Understanding your requirements. Setting up infrastructure and training staff. A trial period to fine-tune the operations before full deployment.

One Stop Solution to All Your Virtual Needs

Our Mission

Deliver Excellence: Provide top-notch services that exceed client expectations
Leverage cutting-edge technology and innovative strategies to optimize processes.

Our Vission

Revolutionizing the Industry: Setting new standards in quality, innovation, and efficiency for outsourcing services.

Our Partners / Client's